The relationship between the seller and the

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Read also about: market analysis How does direct-to-consumer marketing work? How consumer-oriented marketing or Customer Centric Marketing works is clear by placing the consumer as the focus of all strategies and plans included in your brand. This is not limited to selling products or providing services at prices that the customer wants, but you must understand the nature of their needs and give them an experience. Good. Your communication and interaction with them must also be positive. From another perspective, it is important to understand the market movement and the activity of competitors, and for customers to see in your products what motivates them to buy them over others. Prices can also be reduced in proportion to what is on offer while developing other alternatives that are compatible with all categories along with avoiding annoying sales methods.




It is worth noting that the traditional marketing approach is based on targeting the customer and offering the product.  buyer ends as soon as the deal ends, and then the search for a new customer begins. However, in consumer-directed marketing, things do Iran Email List not stop there. The customer may ask you for advice, or present a complaint to you, or he has a technical problem, or the product has a defect and it was not up to his expectations. All of these matters are within the jurisdiction of this marketing approach and require quick intervention and immediate solution. The goal is not to sell, but rather to maintain existing customers and attract new ones.





And repeat the purchasing process more than once. What are the basic elements of building a customer-oriented marketing strategy? Whenever you start creating a consumer-focused marketing strategy, you must take into account the following foundations and pillars: 1- Collect notes constantly Opinion polls help collect a large information base about customer satisfaction and their level of loyalty to your brand, and comments and reviews about your products and services. Always be close to customers, and continuously collect their feedback to improve your products and services to discover and improve advantages, strengths, and weaknesses.